Post new question
Posts: 1
Member Since: ‎05-01-2010
Message 1 of 1 (329 Views)

Photsmart C8180 wrong color printing

I have a 3 year old C8180 that prints Red when it should print Blue.  I installed a new HP Cyan Cartridge with no change.  This occurs when printing text and when copying a document.  The unusual thing is that when printing a photograph using the 4x6 tray it reproduces the Blues and all other colors perfectly.  I have tried the HP Total Care help line and they just want me to keep changing the cartridge.  Background:  It is possible that the Cyan ink cartridge ran dry before I replaced it.  I would appreciate any help on this.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation