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HP Recommended
Hp 6968
Unknown

My printer will only print blue

1 REPLY 1
HP Recommended

@Brina26

 

Welcome to HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Did you make a copy and check if that prints fine?

 

Meanwhile:

Print a Print Quality Diagnostic Page

  1. Load plain white paper in the input tray.

  2. From the printer control panel, open the Setup  menu.

  3. Open the Reports or Tools menu.

  4. Touch Print Quality Report.

    A Print Quality Diagnostic Page prints.

    Example of the Print Quality Diagnostic Page

If it does not print all colors, follow the steps mentioned in this document:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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