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Poor printout despite good QA

PhotoSmart 6520

Attempting to print a label sent by Nordstrom. Poor printout despite good printout following the QA described by instructions.

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Poor printout despite good QA

@Sparky7557 Welcome to HP Community!


I understand that you are not getting good quality printouts on labels.


Do not worry. I will try to fix the issue.


Please let us know if you are able to make a photocopy with good quality output.

Which operating system you are using to print?



To print labels, use pre-formatted templates or the mailings feature in Microsoft Word, or use solutions from a label manufacturer.

  • Microsoft Word Mailings tools: In the top menu bar, click Mailings, and then click Labels.

    In the Envelopes and Labels window, click Options, select your label brand from the Label vendors menu, select the Product number, and then click OK.


    To learn more about printing labels with the Mail Merge feature, go to Microsoft Office: Create and print labels using mail merge (in English).

    Figure : Select Labels in the Microsoft Word Mailings menu

    Select Labels in the Microsoft Word Mailings menu
  • Microsoft Word pre-formatted label templates: In Word, click File, click New, and then search for a label template.

  • Label vendor templates: Label companies such as Avery (in English) provide online tools and templates to print their labels for a cost. Check the label company's website for information and options.

Please refer to the following link.


Please refer to the following link to Black Ink Not Printing, Other Print Quality Issues.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!




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