cancel
Showing results for 
Search instead for 
Did you mean: 
pkulkarni245 Student
Student
1 0 0 0
Message 1 of 2
36
Flag Post
HP Recommended

Poured Wrong Color Ink into Ink Tank

Ink Tank Wireless 415

I just bought a new HP Ink Tank 415 Wireless printer.

 

Unfortunately, while setting it up, I made a blunder. I poured the yellow ink into the magenta ink tank.

 

I talked to a customer support executive, who suggested I take it to a service center very far away from my residence.

I would like to know a workaround.

 

Also, I also bought a new laptop, the HP Spectre, which does not have an Optical Drive. The printer came with a CD, which i believe is for setup. Please suggest a workaround for this, too.

1 REPLY 1
Provost Provost
Provost
25,525 25,147 4,521 9,761
Message 2 of 2
20
Flag Post
HP Recommended

Poured Wrong Color Ink into Ink Tank

Hi,

Servicing the printer would be required for filling the ink tanks improperly, and may not be covered under warranty, that cannot be overridden in any way.

 

Regarding the CD, you may download your printer software online from http://123.hp.com.

 

Shlomi

2019_MeetupAward_Signature_FINAL(1).png
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation