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GRAESLE
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Message 1 of 2
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Power Fail Report

Officejet 5258
macOS 10.13 High Sierra

I have myOfficejet set to turn on automatically at 6 am and off at midnight.  Every morning at startup, it prints a Power Fail report ( we have not had any outages) and there is no informatio in the report (other than the header, the report is a blank page).  Has anyone experienced this and how is this problem solved?

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HP Support Agent
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Message 2 of 2
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HP Recommended

Power Fail Report

@GRAESLE

 

I suggest you restore the Printer back to Factory Settings and then run the wireless setup wizard to configure the printer with your wireless network again

 

1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).

2. Touch Tools , touch Restore Factory Defaults, and then follow the onscreen instructions

 

Also update the Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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