09-17-2019 10:28 PM
I have myOfficejet set to turn on automatically at 6 am and off at midnight. Every morning at startup, it prints a Power Fail report ( we have not had any outages) and there is no informatio in the report (other than the header, the report is a blank page). Has anyone experienced this and how is this problem solved?
09-20-2019 06:46 PM
I suggest you restore the Printer back to Factory Settings and then run the wireless setup wizard to configure the printer with your wireless network again
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).
2. Touch Tools , touch Restore Factory Defaults, and then follow the onscreen instructions
Also update the Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168
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