Resolve Windows 10 or update issues on HP computer or printer– Click Here
My HP 4500 All in one will not power down when I push the power button.
Welcome to the HP Support Community. I'd be happy to assist you.
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
If the issue persists, it could be a hardware issue with the power button.
Please reach out to the HP Support in your region regarding the service options for your printer.
Keep me posted for any other assistance.
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Have a great day!
KUMAR0307 I am an HP Employee
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