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‎05-16-2019 09:57 AM

HP Recommended
Product: HP Desk Jet 8610 All in one
Operating System: Microsoft Windows 10 (32-bit)

Getting an error message that says 'Unable to detch printhead. I have unplugged and tried re-engaging it several times, no luck, I tried purchasing a new one using part # CR322A but it is no longer available??  Please help, do I need to just buy a new printer?

 

Thanks

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2019 10:24 AM

HP Recommended

Hello, 

 

From the many reason, one of them is Cartrige misfiring ink. This would occur when one is printing with  no ink in cartriges.

Reseating Printhed should solve the the issue.  Below is the link to document that should guide you.

https://support.hp.com/in-en/document/c04100778

 

If issue still persists, i'd suggest its time to go for a new printer.

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

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3 REPLIES 3

‎05-16-2019 10:24 AM

HP Recommended

Hello, 

 

From the many reason, one of them is Cartrige misfiring ink. This would occur when one is printing with  no ink in cartriges.

Reseating Printhed should solve the the issue.  Below is the link to document that should guide you.

https://support.hp.com/in-en/document/c04100778

 

If issue still persists, i'd suggest its time to go for a new printer.

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎05-16-2019 10:30 AM

HP Recommended

Thanks dude.  My wife says it is working now. I am very low on ink, so perhaps that's what was causing the error. I will replace the ink cartridges today and see if we have any more problems 

 

Thanks

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‎10-15-2019 12:51 PM

HP Recommended

I am having the same issue with an HP Officejet 8725,  It is giving me the error Print head not detected, missing or not installed properly.  How do I fix?

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