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Jimmie5
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Message 1 of 2
65
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Print Quality.

the test sheet prints but has no cyan box, I clean and align but nothing changes.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Print Quality.

@Jimmie5, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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