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‎01-10-2018 12:44 PM

HP Recommended
Product: HP Officejet 5741
Operating System: macOS 10.12 Sierra

I have read all the corresponding threads and no one has accutally *ANSWERED* this question. I am not asking for your troubleshooting opinions, I would like an actual answer to the question: Is there an HP Print and Scan Doctor for MAC? Please just answer the **bleep** question.

61 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-10-2018 02:45 PM

HP Recommended

Sorry,

 

No, there is not currently an equivalent to HP Print and Scan Doctor for macOS.

While I may work for HP Inc, the views and opinions expressed here are my own.

View solution in original post

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9 REPLIES 9

‎01-10-2018 02:45 PM

HP Recommended

Sorry,

 

No, there is not currently an equivalent to HP Print and Scan Doctor for macOS.

While I may work for HP Inc, the views and opinions expressed here are my own.
10 people found this reply helpful
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‎01-10-2018 06:18 PM

HP Recommended

Thank you for answering the question! I was starting to go crazy from getting the run-around so many times......

2 people found this reply helpful
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‎05-16-2018 11:28 AM

HP Recommended

Hi,

Unfoirtunately there is no Mac Printer and Scan Doctor that I can find.

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‎06-18-2018 08:43 AM

HP Recommended

MY HP 4500 ALL IN ONE PRINTER STOPPED PRINTING

I AM USING A MAC BOOK 10.12.6

I HAVE CHECKED MY INK LEVELS

I HAVE DONE A CLEAN 

PLEASE HELP THEY SAY THERE IS NO PRINT AND SCAN DR FOR MAC ????????

WHAT DO I DO NOW 

PITCH MY PRINTER???????

 

3 people found this reply helpful
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‎06-18-2018 12:04 PM

HP Recommended

Hi,

you should be able to find the Print and Scan docs fir Mac on the HP site, Go to:https://support.hp.com/lamerica_nsc_carib-en/drivers/printers

 

enter your model Number or serial number.

Then select your operating system.

Then click on on the Button "Change".

It should find you the right drvers and software for you to install and fix the issue.

I hope this helps.

SGTexpert.

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‎07-17-2018 06:46 AM

HP Recommended

Go to the appstore on Mac. 

 

Download HP Easy Scan.

 

Insall. Should resolve your scanning issues.

 

Cheers!

 

Chip

1 person found this reply helpful
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‎07-24-2018 05:07 AM

HP Recommended

I would like to clarify that:

1. Currently there is no PRINT and Scan DOCTOR for Mac OS.

2. As the 2 latest responses suggest, one can go to the HP website and download appropriate PRINT and SCAN Drivers for Mac OS. Once properly installed, they ought to resolve the problems.

Please note do not mistake Print and Scan docs (as in documents) for DOCTOR.

Thank you.

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‎12-10-2018 03:30 PM

HP Recommended

No print doctor for iMac, and what a shame. I wish I had never bought what has proven to be an overpriced computer. Windows is much much better.

 

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‎12-11-2018 03:05 AM

HP Recommended

Friends,

 

There is HP scan app in the Apple App Store.

Once downloaded it solved all the referenced problems for me.

 

Please give a try.

 

I was frustrated too when I first moved to Mac. 

 

Now, I love it.

 

cheers

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