cancel
Showing results for 
Search instead for 
Did you mean: 
GIBBY80
New member
1 0 0 0
Message 1 of 2
103
Flag Post
HP Recommended

Print head appears to be missing....

OfficeJet 6700 Premium
macOS 10.15 Catalina

Got the error "Printhead appears to be missing, not detected, or incorrectly installed" all of a sudden today!  I ran through the suggested repairs with no resolution!  Help!  I have a small business and this is killing my productivity!  

1 REPLY 1
HP Support Agent
HP Support Agent
10,000 10,003 885 1,057
Message 2 of 2
52
Flag Post
HP Recommended

Print head appears to be missing....

Hi @GIBBY80

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation