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NotSoTekSaavy
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Print on Cardstock on Officejet Pro 8600

HP Officejet Pro 8600

I have a MacBook Air, and trying to print on a shimmer  cardstock. The printer will take the paper, but then it says ‘Paper detected does not match paper size or type selected.’ Then, once I hit ok, it send out the paper. I custom set the paper size. It fits just fine in the tray. No matter which suggestions I follow, looking up online, I can not figure out where say I’m using cardstock and paper. I do not see a setting where it asks for type of paper. I found Printer Preferences, and when I click on ‘paper handling’,  the only thing is says is ‘Tray 1’. Please help me.

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Print on Cardstock on Officejet Pro 8600

@NotSoTekSaavy, Welcome to HP Support Community!

 

The printer supports cards up to 200gsm. Refer to the document Printer Specifications for HP Officejet Pro 8600 e-All-in-One Printers for help on paper handling specifications.

 

To provide you with an accurate solution, I'd like to know the following-

 

Which application are you trying to print from?

Have you changed the paper try settings on the printer?

Are you able to print fine on the regular letter-sized paper?

 

Meanwhile, use the document HP Printers - Print Settings Guide (Mac) for help on adjusting the print settings before sending the print job.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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