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Print quality is very poor.  Print comes very hazy and light . I have tried diagnostic available in HP smart app but not much improvement

1 REPLY 1
HP Recommended

@Amit820611 Does the copier work fine as a stand alone device? if that's not working either, here's what should help:

Low ink levels can impact print quality.

   CAUTION: 

Damage to the printer as a result of improperly filling the ink tanks or using non-HP ink is not covered under warranty.

 

Do not let the ink levels fall below the minimum fill line when printing. Very low ink levels can result in reduced print quality or damage to the ink system.

  1. Visually check the printer ink levels using the ink tank window.

    1. Maximum fill line

    2. Minimum fill line

    • If any ink level is below or close to the minimum fill line, continue with these steps to refill any low ink tanks.

    • If all ink levels are properly filled above the minimum fill line, skip to Check for ink smears on the back of printouts.

  2. Open the ink tank lid.

    Open lid

  3. Remove the plug from the ink tank you are refilling. Set the plug upside-down on a disposable piece of paper.

       CAUTION: 

    Avoid ink stains. Ink might be on the underside of the plug.

    Remove the tank plug

  4. Remove the cap from the ink bottle, pull off the seal tab, replace the cap, and then flip open the lid.

    Remove the cap and seal

  5. Hold the ink bottle on the tank spout, gently push down, and then let the ink drain into the ink tank. Fill the ink tank to just below the maximum fill line on the tank.

    If the bottle does not start draining, remove and reinsert the bottle onto the tank spout.

       CAUTION: 

    Do not squeeze the bottle, and do not overfill the ink tank.

    Filling the ink tank

  6. After the ink tank is filled, pull the ink bottle straight up.

    Close the ink bottle lid, set the bottle upright, and then push the ink tank plug into its slot on the ink tank.

    Replacing the plug

  7. Make sure the ink tank plugs are pressed firmly into place.

    Ink tank plugs secure

  8. Repeat the previous steps to fill any other low or empty ink tanks.

       CAUTION: 

    Store any bottle with remaining ink in a cool, dry place for later use.

  9. Close the ink tank lid.

    Close the ink tank lid

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 4 ONWARD

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.