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‎11-13-2019 12:44 PM

HP Recommended
Product: HP 8022 ink jet
Operating System: Microsoft Windows 10 (64-bit)

My problem when the printer box opens, and I click to print the box that pops up says Print to File. In the printer properties they are to listed and I am unable to change or remove it. The printer works fine with my other PC. IMG_6014.JPG 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2019 03:51 PM

HP Recommended

I'm not sure what the problem was. I deleted and re installed it, then I turned on the box that said download over metered connections. Now it work as it should. thanks for the suggestion

View solution in original post

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2 REPLIES 2

‎11-13-2019 08:53 PM

HP Recommended

Check if the printer is set as the default printer.

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Please mark the post that solves your issue as "Accept as Solution".
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‎11-15-2019 03:51 PM

HP Recommended

I'm not sure what the problem was. I deleted and re installed it, then I turned on the box that said download over metered connections. Now it work as it should. thanks for the suggestion

Was this reply helpful? Yes No
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