Printed text lines skewed on start or end.

[Sambo29]

Just installed a new Office Jet 5212. Performed alignment twice, but print lines either start or end skewed. Need to resolve. See photo of text lines.

[asmita6658 · Accepted solution]

Hi @Sambo29

Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue. 

To better assist you - 

1) Are you using e genuine HP ink? 

2) Are you experiencing this issue while making a copy as well? 

While you respond to that, please try these steps - HP OfficeJet Printers - Fixing Print Quality Problems

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

If the issue still persists, I'd suggest you Contact HP in your region regarding this issue.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Sambo29]

New printer right out of box with the two cartridges that came in the box. Haven't tried copying yet, but I will.

[Sambo29]

Copying from glass and doc feeder are normal

[Sambo29]

Don't know what happened, Windows to updated, then updated the HP Firmware and drivers, now printing normal. Thanks for your help. Problem solved, I think.

[asmita6658]

@Sambo29

Happy to help. If you need further assistance feel free to reach out to us. 

Have a great day! 🙂