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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printed text lines skewed on start or end.
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12-03-2019 07:15 PM
Just installed a new Office Jet 5212. Performed alignment twice, but print lines either start or end skewed. Need to resolve. See photo of text lines.
Solved! Go to Solution.
Accepted Solutions
12-06-2019 04:22 AM
Hi @Sambo29
Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.
To better assist you -
1) Are you using e genuine HP ink?
2) Are you experiencing this issue while making a copy as well?
While you respond to that, please try these steps - HP OfficeJet Printers - Fixing Print Quality Problems
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue still persists, I'd suggest you Contact HP in your region regarding this issue.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
12-06-2019 04:22 AM
Hi @Sambo29
Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.
To better assist you -
1) Are you using e genuine HP ink?
2) Are you experiencing this issue while making a copy as well?
While you respond to that, please try these steps - HP OfficeJet Printers - Fixing Print Quality Problems
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue still persists, I'd suggest you Contact HP in your region regarding this issue.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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