12-03-2019 07:15 PM
Just installed a new Office Jet 5212. Performed alignment twice, but print lines either start or end skewed. Need to resolve. See photo of text lines.
Solved! Go to Solution.
12-06-2019 04:22 AM
Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.
To better assist you -
1) Are you using e genuine HP ink?
2) Are you experiencing this issue while making a copy as well?
While you respond to that, please try these steps - HP OfficeJet Printers - Fixing Print Quality Problems
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue still persists, I'd suggest you Contact HP in your region regarding this issue.
Hope this helps! Keep me posted.
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