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Sambo29
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Printed text lines skewed on start or end.

Officejet 5212
Microsoft Windows 10 (64-bit)

Just installed a new Office Jet 5212. Performed alignment twice, but print lines either start or end skewed. Need to resolve. See photo of text lines.

 

Print_Prob.jpg

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HP Support Agent
HP Support Agent
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Message 2 of 6
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Printed text lines skewed on start or end.

Hi @Sambo29

 

Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue. 

 

To better assist you - 

 

1) Are you using e genuine HP ink? 

2) Are you experiencing this issue while making a copy as well? 

 

While you respond to that, please try these steps - HP OfficeJet Printers - Fixing Print Quality Problems

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this issue.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Sambo29
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Printed text lines skewed on start or end.

New printer right out of box with the two cartridges that came in the box. Haven't tried copying yet, but I will.

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Sambo29
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Printed text lines skewed on start or end.

Copying from glass and doc feeder are normal

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Sambo29
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Printed text lines skewed on start or end.

Don't know what happened, Windows to updated, then updated the HP Firmware and drivers, now printing normal. Thanks for your help. Problem solved, I think.

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HP Support Agent
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Printed text lines skewed on start or end.

@Sambo29

 

Happy to help. If you need further assistance feel free to reach out to us. 

 

Have a great day! 🙂 

Asmita
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation