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GWGitar
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Printer 6830 is Locked By Adminstrator for Setting Up Wireless

Example: HP Officejet Pro 6830
macOS 10.14 Mojave

For some reason, now my 6830 printer wireless won't work.  Tried the setup it states that it's locked my the Administrator.  I'm the Administrator and I didn't lock it.  

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HP Support Agent
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Message 2 of 5
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Printer 6830 is Locked By Adminstrator for Setting Up Wireless

@GWGitar

 

I have gone through your Post and I would like to help

 

I suggest we perform a Semi Full Reset and that should work. Since these steps are specific to your printer, I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you 


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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GWGitar
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Printer 6830 is Locked By Adminstrator for Setting Up Wireless

I'm not seeing a "Private Message" icon in the upper right corner.   I see an envelope icon and I click on that and the only message is about fake HP support.

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GWGitar
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Printer 6830 is Locked By Adminstrator for Setting Up Wireless

When I click in the envelope icon it states I have no private messages.

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HP Support Agent
HP Support Agent
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Printer 6830 is Locked By Adminstrator for Setting Up Wireless

@GWGitar

 

I have sent the Message again. Please check your Inbox

 

Thank you

KrazyToad
I Am An HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation