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AxleF16
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Message 1 of 2
72
Flag Post
HP Recommended

Printer Buring Smell

HP Envy Photo 7855
Microsoft Windows 10 (64-bit)

HP Envy 7855 emits a strong burning smell when powered on. Functions fine. Using HP ink. Only about a year old. Any ideas?

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HP Support Agent
HP Support Agent
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Message 2 of 2
25
Flag Post
HP Recommended

Printer Buring Smell

@AxleF16

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that there is a burning smell when you turn on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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