02-07-2020 06:53 PM
HP Envy 7855 emits a strong burning smell when powered on. Functions fine. Using HP ink. Only about a year old. Any ideas?
02-10-2020 05:06 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that there is a burning smell when you turn on the printer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee