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AlexE1
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Message 1 of 2
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Printer Connectivity

Officejet 4630

First the wireless connection went out.  (I followed all of the suggestions here).  Then I got a Flash 12345 message so I unplugged the device and let it sit for several hours.  Now it won't even turn on.  Is it dead?

 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Printer Connectivity

@AlexE1

 

Welcome to HP support community.

 

Is the printer connected to wall outlet directly?

Meanwhile:

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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