05-12-2020 01:12 AM
HP DeskJet Ink Advantage 4535,
No error issues,
Software’s installed in Macbook,
tried to print, even if the cartridges is full, it does not print at all.
05-18-2020 11:06 AM - edited 05-18-2020 11:06 AM
@JADI1964, Welcome to HP Support Community!
Are you able to make photocopies on the printer? If yes, follow the steps below-
Check the settings before you send the print job. Refer to the document HP Printers - Print Settings Guide (Mac) for help.
ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
Remove and add the printer
Click the Apple menu, and then select System Preferences.
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
Click the name of your printer, click the Minus sign, and then delete the printer.
Click the Plus sign, and then click Add Printer or Scanner.
Click the Use or Print Using box, and then select AirPrint
Click Add to add the printer to the list.
Try to print.
If no, follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee