• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-07-2010 06:19 PM

HP Recommended

Same problem -- same fix although I just power down before the panel blocks the cartridges.

Thanks for the help

 

Was this reply helpful? Yes No

‎08-22-2011 07:20 PM

HP Recommended

My HP 6980 just broke for the same reason - the door arm on the right side that tells the printer the door is shut - broke.  It broke do to no reason at all, just normal use.   What crappy materials choice by HP!

Was this reply helpful? Yes No

‎11-12-2011 04:47 PM

HP Recommended

Agree. + with an investment of the duplexer, 250 sheet lower tray, and spare ink cartridges, its not as if the $$ is in the printer alone. Had no idea why the printer wasn't working. The diagnostic program I downloaded from HP gave no clue. The W7 driver only came back with an error. Wasn't until the XP driver on my laptop gave the the door open error that I started searching for a solution to what turned out to be the problem. Awful design when a cheap piece of plastic turns an otherwise fine printer into a piece of junk.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.