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Printer Error

Office Jet Pro 8600
Microsoft Windows 10 (64-bit)

I attempted to clean the printer.  I seemed to work, then it flashed an error message.  There is a problem with the printer or ink system.  Turn off and on.  Which I did twice.  No help.  Is it permanently broken?

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Message 2 of 2
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Printer Error

Hi,

 

Please follow the steps in the below document.

 

https://support.hp.com/us-en/product/hp-officejet-pro-8600-premium-e-all-in-one-printer-series-n911/...

 

this will help you with some steps to fix the issue, if you have followed all the steps and issue still persist then it could mean its a hardware failure.

 

Hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.
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