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‎06-01-2020 11:15 AM

HP Recommended
Product: HP Envy 100 D410
Operating System: macOS 10.15 Catalina

Hello, my printer started malfunctioning.   First I couldn't get it out of the Initializing loop.  Then after having it unplugged for two days and setting up again it gives Printer Error 0:0xc4eb821a.  

Is this something that can be fixed or should I forget about this printer and get a new one?  

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2020 11:40 AM

HP Recommended

There is nothing much to fix on your printer model, you can try to remove cartridges and see will it initialize faster, maybe the cartridges are causing you issue. Saving for a new printer would be the next step.




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2 REPLIES 2

‎06-01-2020 11:40 AM

HP Recommended

There is nothing much to fix on your printer model, you can try to remove cartridges and see will it initialize faster, maybe the cartridges are causing you issue. Saving for a new printer would be the next step.




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‎06-04-2020 11:46 AM - edited ‎06-04-2020 11:47 AM

HP Recommended

Thank you very much!   Your suggestion worked, at least for now!  Very grateful! 

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