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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Solved!

Printer Failure There is a problem with the printer or ink system. Turn printer off, then on. DONE

HP Recommended
HP Officejet Pro 8610
Microsoft Windows 10 (32-bit)

Screen contains following message:

X Printer Failure

There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.

 

I did this, then turned printer off again and unplugged power cord. Waited 10 seconds, then reconnected power cord and turned printer back on.  I also removed and reinserted each of the four ink cartridge.

 

I also got a new computer this morning and downloaded "HP Officejet Pro 8610 e-All-in-One Printer series Full Feature Software and Drivers" [file name of OJ8610_198.exe] and reinstalled all of the software/drivers included therein.

 

However, above error message persists and I can't get past it. HELP!

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HP Recommended

There is no user fix for this type of error.

Is the warranty over?

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HP Recommended

Unfortunately, my printer warranty has expired. Called HP and waited 49 minutes on hold for technical support and then hung up.

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HP Recommended

Yes

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HP Recommended

@TLJ22, you will need to replace the printer.

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