02-11-2019 12:41 PM
Screen contains following message:
X Printer Failure
There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.
I did this, then turned printer off again and unplugged power cord. Waited 10 seconds, then reconnected power cord and turned printer back on. I also removed and reinserted each of the four ink cartridge.
I also got a new computer this morning and downloaded "HP Officejet Pro 8610 e-All-in-One Printer series Full Feature Software and Drivers" [file name of OJ8610_198.exe] and reinstalled all of the software/drivers included therein.
However, above error message persists and I can't get past it. HELP!
Solved! Go to Solution.
02-11-2019 01:04 PM
There is no user fix for this type of error.
Is the warranty over?
Please mark the post that solves your issue as "Accept as Solution".
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