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‎01-06-2020 05:28 PM

HP Recommended
Operating System: Chrome OS

The printer is brand new and is constantly jamming when printing. I’ve looked for paper and have removed it all but when I reprint it jams again. It’s not moving through the rollers properly and jamming before it hits ink 

1 REPLY 1

‎01-09-2020 11:07 AM

HP Recommended

Hi @Bosco4

Welcome to the HP Support Community.  To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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