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Level 2
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Message 1 of 2
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HP Recommended

Printer Offline

ENVY Photo 6200 All-in-One Printer
Microsoft Windows 8.1 (64-bit)

When I start trying to use the printer the next morning after having left it switched on and online overnight, it comes up with a message when I try to print a document saying: "Printer is Offline."The longest setting for the sleep mode is 15 minutes which seems to be the cause.


The only way I can get it to print is to switch the printer off and then switch it back on again and it will print the document which is in the print queue. I have followed the advice in my HP Handbook under "Solving Wireless Problems" which advises: turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then printer, and then computer, but the same fault still exists and the only way I can print is to first switch the printer off and back on again. Its rather frustrating and there is no way to STOP the SLEEP MODE in the setup

Level 13
Level 13
6,150 6,120 493 1,038
Message 2 of 2
Flag Post
HP Recommended

Printer Offline


Please  the below mentioned steps that should resolve the issue .

Please try the below mentioned steps that should resolve the issue.


- Right click on the printer icon ( 8600 ), then click on "Printer Properties"
- Click on Configure Port button, a Window will be displayed titled "Configure Standard TCP/IP Port Monitor"
- Uncheck the "SNMP Status Enabled"
- Click OK, then APPLY, then OK.
- Restart the PC.

Now try printing, it should work.



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