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JME3
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Printer Print Head Alignment Problems

I inserted 2 new printheads and have tried to align them repeatedly but alignment fails?? What is going on and how do I correct?"

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HP Support Agent
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Printer Print Head Alignment Problems

@JME3,

 

Welcome to the HP Support Community! 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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JME3
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Printer Print Head Alignment Problems

I have a HPPro8500A910 and I am running Windows 10; I have run every trouble shooter I can find; tried alignment on new print heads at least 20 times all failed.

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HP Support Agent
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Printer Print Head Alignment Problems

@JME3

 

Appreciate you trying the steps. This looks like a hardware issue. I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Thanks!

Asmita
I am an HP Employee

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CatFree
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Printer Print Head Alignment Problems

Who got answer to printer alignment problems?

 

CatFree Bogalusa
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