01-27-2020 01:55 PM
Fixed! Finally gave up and got short term contract with HP Care. Worth every $. Let Joe in Ontario take over my computer. He downloaded a MS fixit software from https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-instal... After he ran that the problem was fixed and I was able to download and install the package for my printer.