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SusieQ712
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Printer Time Display is Incorrect. Printer not working.

HPOfficeJet 5255

The display time on my  printer is always incorrect.  How can it be set properly?  And the printer will not work--I get a message that it is out of paper, but that is not true. 

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Printer Time Display is Incorrect. Printer not working.

@SusieQ712 

 

If the printer time/date can be set on the printer, the setting will likely be available on the printer display.

 

The Printer Control Panel display (touch the center display and scroll / check the options

Click the Settings wheel icon to see the available menu items.

 

Reference

User Guide Pages 7-8

 

OR

If the printer is on the network, you might be able to change the Date/Time setting using the Embedded Web Server (EWS). 

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Date and Time

 

NOTE: 

The exact location of the setting (if it is available) and the type of options for that setting varies by printer model.

 

Example - Officejet Pro 8740 - Settings for Date and Time

EWS_8740_Date-Time_1.JPGEWS_8740_Date-Time_1

 

Paper Error

 

Known Solutions:

'Out of Paper' Displays, Printer Does Not Pick Up Paper

 

 

The problem might be a mis-match between what the printer thinks is in the paper tray and what is actually loaded in the tray.

 

Check / Adjust / Retain the Paper at the Printer Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

On the printer control panel, Click Modify (wording varies), set the paper size and type, Click OK

 

Reference

User Guide - Section Load Media - Page 12

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

 

Set the Preferences

 

 Make sure you have selected the Media (kind of paper), source (tray), and paper size in your printer settings.

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

 

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

 

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as available): Save As > enter a name for your custom shortcut

Click OK to save the preferences

 

Still need help?  Want more information?  Search for solutions...

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor, User Guides, Product Information, more

HP OfficeJet 5255 All-in-One Printer

 

Additional Reference and Help here:

The Doctor:  HP Print and Scan Doctor for Windows

Links to:  HP Printers - Using HP Print and Scan Doctor (Windows)

 

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Answered? Click post "Accept as Solution" to help others find it.

 

 

 

Kind Regards,
Dragon-Fur
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Christie46077
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Printer Time Display is Incorrect. Printer not working.

I came across the 'out of paper' incorrect error message on my 3-month old Officejet 5255 printer. I tried the solution Dragon-Fur listed for you but it did not work.  However, when I deleted the printer as a device on my laptop, and then reinstalled the printer following the original HP installation instructions, the error message cleared up.

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Printer Time Display is Incorrect. Printer not working.

@Christie46077 

 

Good job.

 

Thanks for posting back.

 

=================================================

For those reading:

Original thread:  August 2019

Part of the original answer did not fully address the second part of the question:  message "out of paper".

 

Print Doctor is kind of obsessive about reloading software. 

Perhaps the key in this case is to have first deleted the printer device from Devices and Printers.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

2020 Year of Rat

 

 

 

 

Kind Regards,
Dragon-Fur
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