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‎04-30-2020 05:37 PM

HP Recommended
Product: HP6960
Operating System: Microsoft Windows 10 (32-bit)

I have an HP6960 and it won't print any of my documents.  The paper will go through the feed with no ink, despite the printer saying there's plenty of ink in the cartridge.  I've tried from both my computer and web printing from my phone.  All of which used to work fine a few weeks ago.

1 REPLY 1

‎05-07-2020 12:38 PM

HP Recommended

@User1614

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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