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PB14
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Printer acts like it's printing but no ink is coming out

HPF784C4 Photosmart B210A
Microsoft Windows 10 (64-bit)

My printer suddenly stopped printing. It sounds and acts like it's printing, but nothing prints.  I have changed the ink cartridge and cleaned the printer head at least 15 times, using the tools section on the printer.   What next? Thanks. 

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Printer acts like it's printing but no ink is coming out

@PB14

Welcome to HP Forums,

Let's get straight to it!


Cleaning the printhead 15 times is a little too many times, I'd say!

I suggest you check if the copier works as a stand-alone device, that way we could determine if its either a hardware or a software related issue.

 

Meanwhile, if you've ensured genuine/compatible ink cartridges are in use and you've ensured supported paper type/size is used, please perform steps 4, 8 & 9 using this link: Click here (Manually cleaning the printhead would be helpful if not done yet)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

 

 

Riddle_Decipher
I am an HP Employee

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PB14
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Printer acts like it's printing but no ink is coming out

Printer started working after I ignored it for 2 days and ordered a new one!  So I'll keep using it for awhile more.  Thanks for the help.  

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Printer acts like it's printing but no ink is coming out

 

@PB14

That's great! I'm happy for you.

If you have any difficulties in the future, feel free to perform the steps as suggested and get back to us with the results.

Good luck and good day, ahead.

Riddle_Decipher
I am an HP Employee

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