Printer cant be found on network

[Whizzo808]

My printer was working fine 2 days ago but when i tried it yesterday it wouldnt work. i tried installing it again but it says "Your printer could not be found onn your network" even though it says it is connected when i printed a report. i have a HP photosmart d110 series printer and a windows 7 64 bit laptop. I dont really remember if i installed or changed anything to my system. Need help please 😄

[ShlomiL]

Hi,

Please clarify what is the IP Address listed by the network configuration report.

Try typing the IP into the browser - can you access the printer EWS page?

Additionally, please clarify which antivirus and firewall programs you have insttaled on your PC.

[Whizzo808]

do i just enter it like this xxx.xxx.xx.xxx because it says it cant connect on google chrome and im using AVG Aas my antivirus and firewall

[ShlomiL · Accepted solution]

Yes, you should simply type the address... it means the printer is not reachable for any reason.

Please let me know what are the exact IP, Subnet and Default Gateway listed by the report.

[Whizzo808]

the IP is 192.168.33.129

subnet mask? 255.255.255.0

default gateway: 192.168.33.1

[pctech33]

Can you print a config page from the printer? Make sure it has the correct IP information. Then make sure you can ping the address.

[Whizzo808]

thanks for all the help ... i just bought a usb cable so i dont have to go through all these problems:smileyhappy:

[yeltommo]

I got the same message while reinstalling my printer software, but it was a false alarm. What would cause me to get a "printer not found" message even thought the printer is connected to my wireless network and working fine, as confirmed by the Wireless Network Test Report, the HP Solutions Center, and reality?! Stupid message prompted me to spend all kinds of time fixing a nonexistent problem. Really effing annoying. Btw, installing HP software in 2017 is like installing software 25 years ago. Unbelievably slow. And despite the fact I downloaded the software, the silly software shows a CD/DVD playing. 

[pommerbill]

HP 3830 is connected to wireless network but can't be found by laptop connected to same network.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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