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‎11-11-2019 12:03 AM

HP Recommended
Product: 3150 printer
Operating System: Microsoft Windows 7 (32-bit)

Was given a 3150 hp printer, bought new ink(92,93 combo pack)and I am getting a “check cartridge error after printing 8 photos. 2 images were 8”x10”, the others were roughly a half page on letter size paper. Is this typical? I have printed far more than this in the past on a different printer. At $50 for the ink, it seems like robbery; that’s over $6 per print! That’s absurd. Print quality is fine, ink layer appears good(not overly heavy). Using photo paper, all of the settings are correct. 

2 REPLIES 2

‎11-13-2019 07:59 AM

HP Recommended

@Rog333

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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‎11-14-2019 10:16 AM

HP Recommended

Hello,

 

We never heard back from you! Were you able to find the support you were looking for?

 

Best regards,

StephanSoMe

-HP Social Media Support

 

I am an HP Employee

I am an HP employee
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