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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer cartridges issue
Create an account on the HP Community to personalize your profile and ask a question
12-30-2016 07:32 PM
Hi.. I renewed my ink cartridges this morning. I had one HP Black and one Calidad colour. They didn't work so I bought an HP colour ink and put them both in again. The printer is still saying there is a problem. Need some help please they are now both HP.
Liz
Solved! Go to Solution.
Accepted Solutions
12-30-2016 11:14 PM
Hello,
Please click HERE to access the steps that should resolve the issue .
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
12-30-2016 11:14 PM
Hello,
Please click HERE to access the steps that should resolve the issue .
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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