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‎02-05-2020 12:40 PM

HP Recommended
Product: OfficeJet 6700
Operating System: Microsoft Windows 10 (64-bit)

My OfficeJet has failed and it is giving the following error code: 0x61011bed.  It is out of warranty, but I would like to know if there is a part I can purchase that can be replaced fairly easily,  Alternatively, giving me a diagnosis based on the error code would help me communicate with a repair service provider.  Thanks.

1 REPLY 1

‎02-07-2020 02:58 PM

HP Recommended

@tiprudhomme Welcome to HP Community!

 

I understand that you are getting an error code 0x61011bed on your HP Officejet 6700 Premium e-All-in-One Printer.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: '0x61xxxxxx' Error Code

 

Let me know how this works.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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