cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 17
1,440
Flag Post

Printer error message and blinking on/off button

HP Recommended
HP Officejet 4635
Microsoft Windows 10 (64-bit)

HP Laserjet 4635

error message 0XBA10ABBC

16 REPLIES 16
Highlighted
Level 1
3 3 0 1
Message 2 of 17
Flag Post
HP Recommended

Yes, I have this also. I noticed my printer screen seem to be stuck "loading". I tried to power off with the button, but nothing happened. I unplugged the power cord and plugged back in. It immediately started flashing ERROR CODE 0XBA10ABBC and the power button is flashing. 

I can hear a faint beeping as it flashes.

I've tried rebooting, hard wiring it via printer cable to my laptop (since the network can't find it), but it seems to be stuck.

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
9,248 9,250 395 622
Message 3 of 17
Flag Post
HP Recommended

@Buddy122 Welcome to HP Community!

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
9,248 9,250 395 622
Message 4 of 17
Flag Post
HP Recommended

@MrsMusicNerd

 

Please let us know which printer model you are using.

 

Keep us posted,

Highlighted
Level 1
3 3 0 1
Message 5 of 17
Flag Post
HP Recommended

Sorry, I thought I did.

officejet 4630

 

I tried the steps suggested. The ink cartridges can’t be removed as they don’t Center when the door is opened. The machine seems to be stuck in a power up loop. I’ve connected a printer cable to my laptop, but because it never fully powers up, I can’t run firmware updates.

Highlighted
New member
1 1 0 0
Message 6 of 17
Flag Post
HP Recommended

I am having the exact same problem. Same error, same printer.  It happened after I updated it.  Any suggestions?

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
9,248 9,250 395 622
Message 7 of 17
Flag Post
HP Recommended

@MrsMusicNerd and @AshCat1

 

I understand your concerns.

 

The issue seems to the hardware part, I would suggets you contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Have a nice day!!

Reply
0 Kudos
Highlighted
New member
2 1 0 2
Message 8 of 17
Flag Post
HP Recommended

The same thing here. I was asked to update my printer's firmware last night. I updated it before going to bed and this morning I end up with an error code 0XBA10ABBC. The printer is not working and the power button keeps flashing. My printer is an HP 4630 all in one.

 

Tags (1)
Highlighted
Level 1
4 3 0 3
Message 9 of 17
Flag Post
HP Recommended

I have exactly the same problem. But with the difference, I did not update the firmware. The error appeared two weeks ago, and since then I have been unable to do anything with the printer. The power button keeps flashing. My printer is an HP 4636 all in one.

 

There has to be someone who can tell me what this error code means. Is it worth repairing the printer or should I buy a new one ?

Highlighted
Level 1
3 3 0 1
Message 10 of 17
Flag Post
HP Recommended

I just bought a new printer since I needed it this week for school prep.

If anyone gets a fix, please comment. I still have my OfficeJet 4630, I just don't have time this week to sit around and wait on tech support.

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation