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‎02-02-2020 02:49 PM - edited ‎02-03-2020 10:43 AM

HP Recommended
Operating System: macOS 10.14 Mojave

I have the HP photosmart 7520 that shows  a Warning " Printer Failure" contact HP.  I did contact HP who responded by saying they no longer service this model! 😞  A previous member posted this issue and found the solution to be to unplug the machine. Sadly, that simple fix does not work for me .   The printer still does not work, despite cleaning heads, checking ink etc etc...still the warning.  One of the answers just said 'Buy a new printer" !  Which does not sound like a 'fix-it' solution to me.  Does anyone know how to remedy this issue?

2 people had the same question
2 REPLIES 2

‎02-04-2020 10:23 AM

HP Recommended

I have the same problem! Did you find a solution to fix it? 

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‎02-04-2020 11:15 AM

HP Recommended

Sadly, I have not found  a solution nor have I had any luck getting support or answers from HP themselves!  My printer remains unusable and I had just purchased their costly ink so am hesitant to give up on the unit. 

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