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Printer failure

HP Officejet Pro 8600 Plus

Obviously been using the printer/scanned a lot extra lately. Was working fine yesterday then suddenly had an error msg when trying to print today. Says: “ There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.”  Have turned off and back on several times even leaving off for several minutes. Any ideas???

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Printer failure

@HamiltonhelpWelcome to the HP Support Community. 

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I'd recommend you follow the steps from the document  'Printer Failure' Error to isolate and resolve the issue. If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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