01-08-2020 03:15 AM
My main feeder seems to be jammed and paper won't go through even though I've checked for paper jams and cleaned inside.
Is there a way to use the other feed tray? It doesn't seem to be there in the print settings to change the default feed it only shows the option to print from the main tray.
01-10-2020 11:47 AM
Welcome to the HP Support Community. I'd be happy to assist you.
Is the paper tray jammed? Look for any obstructions or damaged/broken plastic parts.
To know how to load papers into the printer, refer to this document. This printer has 2 trays, once is the Main tray and the other is the photo tray. You cannot use the photo tray to print on US letter-size sheets.
Hope this helps! Keep me posted.
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