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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer going into error.
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10-20-2019 09:30 AM - edited 10-20-2019 10:01 AM
Hi there,
So recently, my HP Deskjet 4535 has been going into error where the soft keys would constantly blink and the display would show an error code, my Error Code is 0XB90AA436. What is happening to my printer?
Also there is this issue where the printer would no longer be detected by the Installation Software when adding through the network. Does that have anything to do with this error code?
Thanks in advance.
Solved! Go to Solution.
Accepted Solutions
10-27-2019 10:11 AM
Thank you for the response. If you have tried the mentioned troubleshooting steps and the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
10-22-2019 12:35 PM
@lucasblack29, Welcome to the HP Support Community!
Let us try these steps to resolve this issue:
Reset the printer
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Update the printer firmware
Click here to download and install the latest firmware from your computer.
Click here to know different methods of updating printer firmware.
Check for any paper jams inside the printer and if the print carriage is moving freely.
refer to the steps mentioned in this document.
For more info on resolving 0x errors on the printer, refer to this document.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
10-26-2019 01:29 AM
Hi,
Sorry I didn't post a follow-up for a while, been away on a trip. I had just now attempted to flash the printer using the firmware you provided me. However, it won't allow me to flash my printer because the firmware is up-to-date. I have followed your step of resetting the printer though.
10-27-2019 10:11 AM
Thank you for the response. If you have tried the mentioned troubleshooting steps and the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
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