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‎01-19-2020 05:58 PM

HP Recommended
Product: D1560
Operating System: Microsoft Windows 10 (32-bit)
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Be alert for scammers who may be posing as HP support representatives, particularly those who claim to be “HP Helpdesk”. Only call numbers from people who have a JMJ73354_0-1579481576331.png

 

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New Message

 
 
To: JMJ73354_1-1579481576668.png

 

 
Sent: ‎01-18-2020 09:43 AM
Read: ‎01-19-2020 09:05 AM
 

my d1560 i guess is obsolete...giving me trouble...but i am used to it

have arthritis cannot load paper any other way

bought a brand new one, only to learn it is obsolete and i keep getting error messages

i love it though

please help

thx jj

Hp told me I will continue to have trouble with this brand new old printer

 
 
  •  
1 REPLY 1

‎01-19-2020 09:24 PM

HP Recommended

Not quite what I had in mind when I suggested posting in the forum rather than as a private message....

 

What exactly are the error messages?

 

How is your printer connected?  

 

Have you downloaded and installed the printer driver from HP here:

https://ftp.hp.com/pub/softlib/software12/COL30200/dj-109195-2/DJ_SF_03_D1500_NonNet_Full_Win_WW_140...

 

It may also help to download and run the HP Print and Scan Doctor.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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