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Pokey716
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Message 1 of 2
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HP Recommended

Printer ink

HP Officejet 4650
Other

I purchased the recommended ink but the printer message says its not compatible and will not print.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Printer ink

@Pokey716

 

Welcome to the HP Support Community.

 

If you insert your old ink, do you still get the error message? If yes, try these steps:

 

https://support.hp.com/ie-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/document/c0...

 

If no, the new ink could be faulty, you could either return it to the store/website you purchased it from or contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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