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Printer installation

deskjet 2677
Microsoft Windows 10 (64-bit)

Trying to install new deskjet 2677 printer.  Installation completed but error lamp for ink cartridges is blinking and level of ink is shown as nil for both cartridges,  Message says that to complete the setup you must install the setup cartridges shipped in the box.  However, the box had only one set of normal cartridge which I have installed.  The error is still not going away despite properly installing cartridge 2-3 times and checking that there is no tape.  What to do now?

Please advice urgently.

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