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HP Recommended
HP Photosmart C4180 All-in-One
Microsoft Windows 7 (32-bit)

Hi

I am printing from an HP computer utilizing Windows 2007 and Microsoft Word 2010.

I am printing scripted text to an HP  C4180 printer, but the tails on the letters  y or g or f are either very faint or absent.

I have tried best versus normal quality, but that doesnt do anything.  Also tried some minimal line spacing without affect.

Looking for some more ideas to try.  Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The troubleshooting steps in the document here may help resolve the missing lower decenders when printing black text.  If the black portion of the test pattern is missing regular blocks of the nozzle pattern then removing the black cartridge and cleaning the cartridge and printer contacts as shown in the document here may help resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

1 REPLY 1
HP Recommended

The troubleshooting steps in the document here may help resolve the missing lower decenders when printing black text.  If the black portion of the test pattern is missing regular blocks of the nozzle pattern then removing the black cartridge and cleaning the cartridge and printer contacts as shown in the document here may help resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.