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‎05-21-2020 07:58 PM

HP Recommended
Product: Photosmart 5514
Operating System: Other

Hello,

I just purchased brand new ink cartridges for this printer, and it keeps saying that every cartridge needs to be replaced. Can someone please help.

 

Thanks in advance 

1 REPLY 1

‎05-29-2020 02:33 PM

HP Recommended

@Rastadolly3

 

Welcome to the HP Support Community.

 

If you insert your old ink cartridges, do you get the error message?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-photosmart-5510-e-all-in-one-printer-duplexer-series-b111/51... and https://support.hp.com/us-en/product/hp-photosmart-5510-e-all-in-one-printer-duplexer-series-b111/51...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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