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Teacher16
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Message 1 of 2
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Printer is not printing,

HPENVYPHOTO7155
Microsoft Windows 8.1 (32-bit)

I want to know if I can uninstall my printer and reinstall it without too much to do?

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HP Support Agent
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Message 2 of 2
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Printer is not printing,

@Teacher16

 

Welcome to the HP Support Community.

 

Yes, you definitely can. If you wish to uninstall, go to the windows icon on the bottom left of the screen, type control panel, go to programs and uninstall.

 

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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