10-16-2019 11:12 PM
My printer suddenly started print each line 3 times. I have cleaned printheads, alined printheads and calibrated. Still doing it. This happened suddenly. How do I fix it?
Solved! Go to Solution.
10-19-2019 02:15 PM
I understand your concerns and would like to help
Do you experience the same issue when making photocopies?
Please print a Quality Diagnostic Page and let me know how it prints
This will help us identify if it's a driver related issue or Hardware
Load plain white paper into the tray.
On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.
Swipe the display to scroll to Print Reports, and then touch Print Reports.
Touch Print Quality Report. The printer prints a test page.
Figure : Example of a Print Quality Diagnostics Page
Keep me posted 😊
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I Am An HP Employee
10-21-2019 10:01 AM
This looks like a hardware issue.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee