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gruendel80
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Message 1 of 2
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Printer is printing blank pages

When I send a document to the printer, it just prints out blank pages. I've tried this from two different computers. When I run the HP Utility to bypass the drivers, it does not work still. I had just replaced the color ink and there are no current error messages popping up.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Printer is printing blank pages

Hi @gruendel80

 

Welcome to the HP Support Community. I'd be happy to assist you with the printer printing blank pages issue. 

 

To better assist you - 

 

1) May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

2) Are you experiencing this issue while making a copy as well? 

 

 Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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